Oracle Retail Success Stories Planning
Explore a sample of success stories of retailers using Oracle Retail Planning and Optimization including Cape Union Mart, Best Buy, Kroger and more.

“We recognized the need to centralize and consolidate our planning processes to deliver transparency. We chose Oracle to improve efficiency and increase productivity. Most importantly, this modernization allowed us to design a new planning process that places the customer at the center of our operations from the strategic vision through the planning to execution”.
Miha Rozman Head of Controlling, Sportina
• Standardized technology to break down barriers at the leading fashion retailer in Southeast Europe between geographies and 90 brands
• Delivered on consumer preferences to avoid markdowns and increase gross margin
• Obtained full visibility to inventory availability across all channels and increased stock rotation
• Implemented Oracle Retail Merchandise Financial Planning, Offer Optimization and the Oracle Retail Consulting framework for Lifecycle Inventory Planning with Pronos
1 Copyright © 2022, Oracle
Sportina Group Boosts Customer Service while Driving Operational Efficiency
“Culturally, we are an organization driven by the entrepreneurial spirit. Through our collaborative initiative with Oracle, we were able to outline the responsibilities, accountability, and ownership across the business and design a platform that supported and optimized each. With the modernization, we gained full stock availability throughout all channels. We have increased the stock rotation and decreased transfer costs by implementing an initial and replenishment order split.”
David Rezar Head of Merchandise Planning, Sportina Group
Sportina Group Boosts Customer Service while Driving Operational Efficiency
2 Copyright © 2022, Oracle [Date]
Cape Union Mart Boosts Agility with Oracle
3 Copyright © 2022, Oracle
• Will fuel growth across all sales channels with better inventory visibility with sophisticated merchandise assortments to keep shoppers happy
• Embracing automated, systemized workflows driven by dashboards and end to end reporting with a common user interface for seamless fulfillment and accurate demand forecasts
• Adopting Cloud Services for Oracle Retail Merchandising, Allocation, Pricing, Invoice Matching Cloud Service, Oracle Retail Integration Cloud Services, Merchandise Financial Planning Assortment and Item Planning Retail Science Platform, Demand Forecasting, Store Inventory Operations, Middleware Cloud Services, Warehouse Management Cloud and Financials Cloud. with Oracle Retail Consulting
“This is a complex project, touching virtually every part of our business. The Oracle team has partnered with us from start to finish; building our trust and giving us an insight into what we can expect in the implementation of the transformational project – we look forward to working with them and rebuilding our retail IT landscape into a world class environment, taking Cape Union Mart to the next level”.
Grand De Waal-Dubla Group IT executive, Cape Union Mart
4 Copyright © 2020, Oracle
Cape Union Mart Boosts Agility with Oracle
“Insert customer quote here.”
Contact Name Contact Title, Customer Name
• Kroger operates 44 distribution centers, 2,200 plus pharmacies, 1,00 plus fuel centers, 250 plus jewelry stores and 38 manufacturing facilities.
• Gained access to enterprise-wide inventory and accurate data integration between the store and headquarters through seamless integration of current complex supply chain solutions
• Implemented Oracle Retail Merchandising Operations Management and Advanced Inventory Planning with Oracle Retail Consulting and Deloitte
•5 Copyright © 2022, Oracle
Kroger invested with Intent and Modernized Operations
“Insert customer quote here.”
Contact Name Contact Title, Customer Name
• Consolidated multiple legacy applications to a simpler, cleaner application infrastructure to support stores and online businesses
• Eliminated legacy integration challenges between applications that are now retired
• Obtained enterprise-wide inventory and accurate data integration between the store and headquarters
• Serving over nine million customers daily through a seamless digital experience.
• Provides real time available-to-promise inventory
Kroger invested with Intent and Modernized Operations
6 Copyright © 2022, Oracle
• Improved promotional forecasts by 70% using fully automated forecasting science
• Decreased safety stock by 10% from higher forecast confidence
• Increased service levels by 10% through smarter placement of same inventory
• Reduced overall inventory by 30%, while achieving the same service levels
• Improved promotional forecasting, automation, inventory optimization and user experience
• Implemented Oracle Retail Demand Forecasting and Advanced Inventory Planning
Best Buy Adopts Next- Generation Cloud-Native Forecasting Solution
7 Copyright © 2020, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Restricted For Internal Use Only
70% Improved promotional forecasts by using fully automated forecasting science
10% Decreased safety stock with higher forecast confidence
30% Reduced overall inventory while achieving the same service levels
8
Best Buy Adopts Next-Generation Cloud-Native Forecasting Solution
Copyright © 2020, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Restricted For Internal Use Only
“We chose Oracle Retail as our technology partner to grow our business and to develop more sophisticated strategies to provide a better experience for our customers.”
Marcelo Abrantes Pinheiro Chief Executive Officer, Makro Food Services
• Embarked on a digital and business transformation to address essential changes in the cash-and-carry market
• Standardized operations to better control inventory, and improve in-store experiences across five countries in 170 stores and +17,000 employees in Latin America
• Moved from B2B high volume/bulk package to direct-to-consumer business
• Implemented Oracle Retail Merchandising System, Merchandise Financial Planning and Demand Forecasting with Oracle Retail Consulting and Retail Consult
9 Copyright © 2022, Oracle
Makro Food Service Multi-country and Multi-Currency B2B and B2C Cash-and-Carry Grocer
10 Copyright © 2022, Oracle
Makro Food Service Boosts Customer Satisfaction and Operations
96.5% Improvement in customer service after deploying Oracle Retail Demand Forecasting
4.5 days
1,400 Delivered a template with approximately 1,400 processes for a multi-country and multi- currency business
Reducing inventory stock by 4.5 days
“By taking the innovative Predictive models provided by Oracle Retail Science Cloud Service and couple them with our Analytics intellectual property, we’ll be able to understand and predict our guests’ behavior which will give us the opportunities to serve them better.”
Dr Ayman Abdalazem, Head of Business Intelligence and Analytics, Nahdi Medical Company
• Developed customer churn analytics to encourage repeat purchases
• Incorporated artificial intelligence and machine learning to correlate customer engagement with marketing campaigns
• Increased market basket size and encouraged customer loyalty
• Adopted standardized and automated planning and forecasting processes
• Deployed Oracle Retail Science Cloud Services, Merchandising Solutions, and Category Management
Al Nahdi Leverages Oracle Retail Science Cloud Services to Identify Revenue Opportunities and Reward Customer Loyalty
11 Copyright © 2022, Oracle
• Focused on delivering profitable digital growth for the JD Williams, Simply Be, Ambrose Wilson, and Jacamo brands
• Maximizing forecast accuracy for the entire product lifecycle with next-generation retail science
• Capitalizing on advanced functionality to drive business efficiency
• Implementing Oracle Retail Demand Forecasting Cloud Service with Oracle Retail Consulting
N Brown Group Plc Bolsters its Customer-Centric Strategy
12 Copyright © 2022, Oracle
“We want our merchandising teams to focus on creating fashion that fits, flatters, and meets the needs of our diverse customer base. Our digital transformation will create further efficiencies in the business by adopting industry best practices and automating processes that will allow our teams to focus on our core goal—serving customers. We chose Oracle Retail to adopt the latest cloud technology, delivered on a platform that can grow with our business needs.”
Adam Warne Chief Information Officer, N Brown Group Plc
N Brown Group Plc Bolsters its Customer-Centric Strategy
13 Copyright © 2022, Oracle