Saudi Arabian Hypermarket, Supermarket, and Convenience Store Chain Leverages Oracle

Retail Solutions to Drive Performance

Press Release │ 16 January 2017

“To achieve our corporate goals, planned transformation initiatives and customer centric strategy, we needed the right systems, processes, and people in place. Oracle is uniquely qualified to support our current and future business strategy with retail rich end to end capabilities and best in class technology,. Ultimately, the goal of the program is to enrich the customer experience, improve performance and enhance our business governance across the enterprise.”

Fawaz Kilfaden, Former Director of Information Technology Panda Retail Company

"Oracle announced that Saudi Arabia’s largest

supermarket retailer, The Panda Retail Company, has

deployed the suite of Oracle Retail Merchandising, Oracle

Retail Planning, Oracle Retail Supply Chain, and Oracle

Retail Store Inventory Management to optimize core retail

operations and underpin additional business diversity in

line with its planned growth and customer centric strategy.

The Panda Retail Company employs 25,000 people and

operates more than 475 hypermarket, supermarket and

convenience stores throughout Saudi Arabia, United Arab

Emirates and Egypt.

The Oracle solutions will enable Panda to surface salient

insights to critical performance indicators including sales,

margin, inventory, and supplier activities, and will equip

the business to make decisions that increase profitability

and will enhance the customer experience.

This empowered the organization to drive operations with

one single version of the truth across all lines of business

and to enable better decision making, including achieving

the right balance between item availability and inventory

position.

Panda Retail Company Deploys Oracle to Optimize Operations and Support Business Transformation

“To achieve our corporate goals, planned transformation

initiatives and customer centric strategy, we needed the

right systems, processes, and people in place. Oracle is

uniquely qualified to support our current and future

business strategy with retail rich end to end capabilities and

best in class technology,” said Fawaz Kilfaden, former

Director of Information Technology at Panda Retail

Company. “Ultimately, the goal of the program is to enrich

the customer experience, improve performance and

enhance our business governance across the enterprise.”

Panda adopted a flexible implementation strategy for its

complete suite of solutions, including Oracle Retail

Merchandise Operations Management, Oracle Retail

Merchandise Financial Planning, Oracle Retail Demand

Forecasting, Retail Merchandising Analytics and Oracle

Retail Store Inventory Management. The Oracle solutions

replace legacy in-house and outdated vendor solutions that

limited data access and lacked the roadmap to meet

changing retail trends. Panda wanted to put in place a

system that would account for all of its retail and enterprise

operations, and would afford greater flexibility for growth

and innovation.

Press Release │ 16 January 2017

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