1 DATASHEET | Oracle Retail Order Broker Cloud Service | Version 1.00

Copyright © 2020, Oracle and/or its affiliates

Oracle Retail Order Broker Cloud Service

Oracle Retail Order Broker Cloud Service is a distributed order broker

and drop ship software solution that enables retailers to fulfill a

customer’s order where and how they want. Oracle Retail Order Broker

Cloud Service provides the real-time inventory information necessary to

complete transactions on-demand by having the available to promise

inventory numbers for the enterprise.

Order shopping rules identifying the fulfilling location are configured by

the business and can be based on criteria such as the highest inventory

levels or closest store. When the item is ordered, Oracle Retail Order

Broker Cloud Service immediately identifies and assigns the order to the

fulfilling location, including tracking and managing the status of the

order.

EMPOWER STORE ASSOCIATES WITH ENDLESS AISLE

The Store Connect module is included as part of Oracle Retail Order Broker. It enables

retailers to perform omnichannel transactions within their existing store

environments without having to make significant modifications to their POS

application. This is accomplished by providing store associates with a simple, intuitive

user interface for omnichannel transactions. The user interface will alert the store to

new orders as well as the status of orders to be managed. The store can view order

detail information, perform status updates, print picking slips, and see messages.

Store Connect will manage information sent to the store for new orders, pickups, and

home delivery orders. Also, the customer is informed with pickup-ready messages

when the order pickup process has been completed, or the order has shipped.

MINIMIZE COST AND REDUCE RISK

The Oracle Retail Supplier Direct Fulfillment module provides retailers using Oracle

Retail Order Broker Cloud Service with the flexibility to drop ship an order to a

customer directly from the supplier, instead of from the retailer’s existing inventory.

Once a drop ship order is placed, the application automatically sends the order and

customer information to the supplier for delivery. Drop ship ordering gives the

retailer the opportunity to sell additional products without the cost and risks of

maintaining the inventory, giving retailers an endless aisle capability.

RESERVE AND RESPECT INVENTORY AVAILABILITY

As the pace of retail continues to accelerate, retailers are faced with the challenge of

prioritizing inventory to serve various channels. With Oracle Retail Order Broker

Cloud Service, retailers gain critical real-time inventory availability directly from

distribution centers and store systems to receive accurate inventory availability.

Oracle Retail Order Broker Cloud Service’s extensive restful web services allow for

orders to be delivered to fulfilling locations immediately upon placement, and

Key Benefits

• Improves sales margins and

increases Gross Margin Return

on Investment via a save-the-

sale strategy

• Reduces inventory carrying

and shipping costs

• Increases customer

satisfaction by providing more

shopping options to the

customer – order anywhere,

fulfill from anywhere

• Reduces overhead by

eliminating manual send-sale

and inter-store transfers

• Satisfies customers’ desire for

more merchandise selection in

the endless aisle – without

incurring associated inventory

costs

• Connects the touchpoints of

ecommerce, order

management and point-of-

service and enables one view

of the order

CONNECT WITH US

Call +1.800.ORACLE1, visit oracle.com/retail or email oneretailvoice_ww@oracle.com.

Outside North America, find your local office at oracle.com/contact

blogs.oracle.com/retail/ facebook.com/oracleretail twitter.com/oracleretail

Copyright © 2020, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without

notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties

and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed

either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose,

without our prior written permission.

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners

retailers receive status updates such as order rejections, cancellations, and shipment

notifications. No time is lost fulfilling orders and servicing customers with this

extended visibility. The inventory reservation is based on system and order status. If

at any time an order cannot be fulfilled by the location identified by Oracle Retail

Order Broker Cloud Service, the application will re-shop the order to the next best

fulfilling location, ensuring that the customer receives their order every time.

DRIVING PROFITABLE GROWTH

Implementing Oracle Retail Order Broker Cloud Service provides retailers with a

flexible, effective solution that delivers a rapid return on investment and creates

opportunities to build better customer engagement and earn increased customer

loyalty. Embedded within Oracle Retail Order Broker Cloud Service is the Oracle

Science Engine, which uses mathematical modeling to do margin analysis, and

identify the most profitable location from which to fulfill an order – turning data into

profit.

Oracle Retail Order Broker Cloud Service provides an efficient, low cost, high-tech

method for sending orders directly to consumers, to retail stores for pickup, or to

the drop ship supplier for delivery directly to the customer, while maintaining brand

identity and optimizing operations.

Key Features

• Automated access to real-time

inventory information to ensure

each sale is captured and

processed efficiently

• Partial shipment capabilities for

improved customer satisfaction

• Omnichannel transactions

performed from simple intuitive

user interface

• Drop ship from suppliers to

minimize costs and risks,

enabling endless aisle

• Web-based vendor portal

enabling vendors to share

purchase orders and shipping

information to simplify drop

shipment

• Integrates easily into existing

retail inventory applications as

well as being pre-integrated

with Oracle Retail solutions

For more information about Oracle Retail Order Broker Cloud Service, please visit

oracle.com/retail or email oneretailvoice_ww@oracle.com to speak with an Oracle

representative.

https://www.oracle.com/ https://www.oracle.com/ mailto:oneretailvoice_ww@oracle.com mailto:oneretailvoice_ww@oracle.com https://www.oracle.com/corporate/contact/ https://www.oracle.com/corporate/contact/ https://blogs.oracle.com/retail/ https://blogs.oracle.com/retail/ https://www.facebook.com/oracleretail/ https://www.facebook.com/oracleretail/ https://twitter.com/OracleRetail https://twitter.com/OracleRetail https://blogs.oracle.com/ https://www.facebook.com/Oracle/ https://twitter.com/oracle https://www.oracle.com/industries/retail/ https://www.oracle.com/industries/retail/ mailto:oneretailvoice_ww@oracle.com mailto:oneretailvoice_ww@oracle.com