1:00PM- 1:30PM

Customer Panel: Consumer Spending Trends and How to Save Time and Money on Payment Processing. Sponsored by Adyen.


Join this session to hear from payment industry experts on consumer spending trends, and how restaurant operators are improving payment processing costs, reporting and admin. 


Location: Eden Roc II 1-3


Speakers: Pearse O'Flynn, F&B Strategy, Adyen; David Pilsbury, CEO, Invited Clubs; Chris Adams, SVP Payments, Oracle; Amber Trendell, Senior Director Strategy, Oracle.


Breakout Sessions:


1:30PM-2:00PM


  • Business Integration: What's New in Transaction Services API. Location: Eden Roc | B
  • Channels, Acquisition, and Loyalty: Channel Management Functional Deep Dive. Location: Eden Roc | C


2:00 PM–2:30 PM


  • Operational Excellence: People Management Functional Deep Dive. Location: Eden Roc | B
  • Channels, Acquisition, and Loyalty: Engagement-Based Loyalty Primer. Location: Eden Roc | C


2:30 PM–3:00 PM


  • Business Integration: Cross Platform Extensibility: HTML5/JavaScript. Location: Eden Roc | B
  • Channels, Acquisition, and Loyalty: Advanced Loyalty ROI and KPIs. Location: Eden Roc | C


3:00PM- 3:30PM

Break in Sponsor Zone


Location: Eden Roc | A & Foyer


3:30 PM–4:00 PM


  • Business Integration: Integrations Best Practices, Location: Eden Roc | B
  • Operational Excellence: Frontline Manager Functional Deep Dive. Location: Eden Roc | C

4:00 PM–4:30 PM


  • Business Integration: Restaurant Finance: NetSuite and Simphony Connector. Location: Eden Roc | B
  • Business Integration: Fiscal Update Location: Eden Roc | C


4:30 PM–5:00 PM


  • Operational Excellence: Leverage a strong product, Item, Asset Master Data Management for your Supply Chain Processes. Location :Eden Roc | B
  • Business Integration: Plug in Market Place. Location: Eden Roc | C


6:00PM–7:00PM

Happy Hour


Location: Eden Roc Garden


7:00PM–9:00PM

Dinner and networking event


Location: Eden Roc Garden