8:00AM - 6:00PM
Registration Open
Location: Eden Roc Foyer Level 1
8:00AM - 9:00AM
Networking Breakfast
Location: Pompeii/Promenade
9:00AM - 9:30AM
Destination Next: Driving Change and Delivering Value
Simon de Montfort Walker, Executive Vice President and General Manager, Oracle Food and Beverage, opens the Restaurant Summit with a quick-hitting session on Oracle’s industry focus, key investments and where we see customers successfully accelerating transformative business and technology strategies.
Location: Eden Roc II 1-3
Speaker: Simon de Montfort Walker, Executive Vice President Central Industry Solutions & Food & Beverage, Oracle
9:30AM - 10:00AM
Oracle Industries: Accelerating innovation
Mike Sicilia, Executive Vice President, Oracle Global Industries, will take the stage for a fireside chat to discuss how Oracle’s industry teams are working with customers large and small to deliver world-class, cloud-based vertical operating solutions that have a profound impact on bettering human lives.
Location: Eden Roc II 1-3
Speakers: Mike Sicillia, EVP Industries; Simon de Montfort Walker, Executive Vice President Central Industry Solutions & Food & Beverage; Stephanie Trunzo, SVP+ GM, Oracle Industries
10:00AM - 10:30AM
Customer Panel: Sales Channels, Acquisition, and Loyalty. Sponsored by Deliverect.
Global brands across the industry discuss the intersection of sales channels, payments, acquisition, and engagement-based loyalty.
Location: Eden Roc II 1-3
Speakers: Zhong Xu, CEO, Deliverect; Pawel Szczepaniak, Head of Digital, McWin Capital Partners; Chad Mckay, CEO, El Gaucho; Stefan Beavis, Group CIO, The Restaurant Group; Pete Dalby, Principal Solution Engineer, Oracle.
10:30AM–11:00AM
Coffee Break
Location: Sponsor Zone
11:00AM–11:30AM
Customer Panel: Operational Excellence in Sports, Entertainment, and Large Format Venues.
Orchestrating a connected fan experience in sports, entertainment and large format venues brings an added level of complexity – from pre-event or arrival to way finding through the visit. Operators that are successfully bringing together off-premises and in-venue engagement and driving operational excellence are doing so with a technology strategy that’s agile, connected and ready for whatever comes next. Hear from industry leaders on how they’re achieving sustainable growth, and what some of their non-negotiables are when it comes to decision-making criteria.
Location: Eden Roc II 1-3
Speakers: Jack White, Manager, POS Systems, Cedar Fair Entertainment Group; Steve Klohn, CIO, Dave & Busters; Jennifer Dorta-Duque, VP, Global Customer Success, Oracle.
11:30AM- 12:00PM
Customer Panel: Operational Excellence in Quick Service and Travel Quick service, fast casual and travel span a large cross section of the restaurant industry.
There has been tremendous focus on innovation and automation in this space but to varying degrees of effectivity. Labor challenges are compounded by consumer lack of patience, and desire for expediency but not at the expense of convenience or cost. Hear from industry leaders on how they’re managing constant change – and where they believe we’re headed in the short- and long-term.
Location: Eden Roc II 1-3
Speakers: Charles Morrison, Manager of POS and Retail Systems, Eat'n Park Group; Erik Wouterson, Director, IT, HMSHost International; Patrick Gallagher, Director of Restaurant Systems, Torchy's Tacos; Garth Gray, GVP, Consulting, Oracle.
12:00PM–1:00PM
Lunch
Location: Pompeii/Promenade