8:00AM - 9:00AM
Networking Breakfast
Location: Pompeii/Promenade
8:00AM–6:00PM
Registration Open
Location: Eden Roc Foyer
9:00AM–9:30AM
Oracle Restaurants: Strategic Direction
Tim Brown, Global Vice President, Solution Engineering, shares an in-depth review of the Oracle Restaurants portfolio strategy, investments and the next generation of technology solutions designed and delivered to optimize sales channels, acquisition and loyalty, operational excellence, and business integration.
Location: Eden Roc II 1-3
Speakers: Tim Brown, Group Vice President Solution Engineering, Food & Beverage, Oracle
9:30AM–10:00AM
Customer panel: Platform for Innovation
As the industry progresses digital transformation initiatives, new opportunities for advancement are on the horizon. Restaurant operators ready for the next challenge are skillfully orchestrating digital journeys and adjusting kitchen operations accordingly. Hear from restaurant leaders on how their teams are driving customer acquisition and loyalty, operational excellence, and business integration to increase revenue and control costs.
Location: Eden Roc II 1-3
Speakers: Tim Brown, Group Vice President Solution Engineering, Food & Beverage, Oracle; Amber Trendell, Senior Director, Strategy, Oracle
10:00AM–10:30AM
Customer Panel: Operational Excellence in Table Service
Attracting new guests and creating long-standing loyal customers in table services requires an orchestrated approach from awareness and discover to recognition and reward. In this industry leaders will share their insights and practical approaches to driving excellence in the table service sector.
Location: Eden Roc II 1-3
Speakers: Kevin Corr, Global Leader, Travel & Hospitality Consulting, Cognizant
10:30AM–11:00AM
Coffee Break
Location: Sponsor Zone
11:00AM–12:00PM
Oracle Restaurants: Strategic Roadmap
In this session we’ll share a detailed view of short-term priorities and long-term strategic investments including release cadence to help customers plan for and adopt new releases faster.
Location: Eden Roc II 1-3
Speakers: Stu Bendall, Director Solution Engineering, Oracle; Mike Snow, Director of Solution Consulting, Oracle; Pete Dalby, Principal Solution Engineer, Oracle
12:00PM–1:00PM
Lunch Break
Location: Pompeii/Promenade