From POS to Growth Platform: Strategic Investments Powering the Next Era of QSR

Garth Gray

GVP of Oracle Restaurants

August 2026

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.

Safe harbor statement

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Behind every restaurant moment is an enterprise

decision

The economics and expectations of QSR are changing.

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Rising food costs

More channels than ever

Disconnected systems Labor challenges

Siloed decision making​

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Connect restaurant signals to enterprise action.

Operational control Monitor, manage, and optimize operations

Enterprise decisions Data-driven insights and enterprise decisions

Actions back to the restaurant Automated actions and guidance improve execution

Restaurant activity Real-time activity and demand signals

We're investing where restaurants experience the most friction. From enterprise change to restaurant execution and intelligent action.

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Reliable order foundation

Resiliency and continuity across locations, devices and

channels

Modern, role-based experiences

Simpler workflows for restaurant teams, managers

and administrators

Simplify enterprise change

Faster configuration, rollout, updates and innovation across

the enterprise

Flexible configuration and API- led connectivity

Support evolving business models, channels and partner

innovation

Real-time intelligence and intelligent automation

Embedded AI and orchestration that improves decisions and

execution over time

Simphony enables a connected foundation for growth. API-led connectivity gives you the flexibility to evolve without sacrificing consistency or control.

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Kitchen Systems Keep the kitchen in sync and orders moving

Partner Innovation A powerful ecosystem that grows with you

Embedded & Agentic AI AI that works for restaurants to operate efficiently and intelligently

Reporting & Analytics Turn data into real-time decisions that drive performance

Payments Simplify payments and maximize profitability

Loyalty Build lasting guest relationships that drive repeat visits

Delivery Expand reach and delight guests wherever they are

SIMPHONY The hub that connects

your restaurant ecosystem

EXPANDED

NEXT

Transforming POS into a strategic growth platform.

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QSR complexity is increasing. Oracle is investing around the capabilities operators need.

Our extensible, connected platform gives brands greater

freedom to innovate and scale.

Simphony is not just keeping pace with QSR change. It is becoming the platform that helps operators lead it.

Slide 1: From POS to Growth Platform: Strategic Investments Powering the Next Era of QSR Slide 2: Safe harbor statement Slide 3 Slide 4: The economics and expectations of QSR are changing. Slide 5 Slide 6: We're investing where restaurants experience the most friction. Slide 7: Simphony enables a connected foundation for growth. Slide 8: Transforming POS into a strategic growth platform. Slide 9