1 DATASHEET | Oracle Retail Xstore Point-of-Service | Version 1.00

Copyright © 2020, Oracle and/or its affiliates

Oracle Retail Xstore

Point-of-Service Robust, Flexible, and Scalable

The retail landscape is continually changing in response to an ever-more

demanding and informed consumer. Making the right decisions

regarding front line systems is critical to gaining and maintaining a

competitive advantage. Much more than a traditional point-of-sale

solution, Oracle Retail Xstore Point-of-Service empowers retail staff to

provide memorable service levels and build strong customer loyalty.

ENABLING CONNECTED INTERACTIONS

Oracle Retail Xstore Point-of-Service significantly improves retail operations by

securing customers’ sensitive data and maintaining compliance with the industry’s

PCI validation standards. Oracle Retail Xstore Point-of-Service provides store

associates with seamless inventory visibility. When paired with the appropriate

workflow, this visibility allows users to access chain-wide inventory, across all

channels, to fulfill customer needs by delivery or pickup. These capabilities enable

retailers to consolidate delivery orders, minimize shipping costs for the customer, and

improve the efficiency of store pickup orders.

Oracle Retail Xstore Point-of-Service makes it easy for employees to connect with

customers while processing their requests quickly. Employees can easily identify

customers and gain quick access to their transaction history. In-store clienteling

provides a personal level of service that will exceed customer expectations and

strengthen loyalty. In addition to personalized service, Oracle Retail Xstore Point-of-

Service can exchange data with other channels, creating a unified shopping

experience while expanding the retailer’s information database.

EMPOWERING ASSOCIATES

Oracle Retail Xstore Point-of-Service is easy to learn and allows employees to become

productive quickly, resulting in a lower daily operating cost in every store. Whether

utilized on the sales floor or in the back office, the Oracle Retail Xstore Point-of-

Service user interface is intuitive and efficient. Each screen engages employees with

efficient workflows, intuitive touch-screen gestures, and automated functions that

save time and increase accuracy. Oracle Retail Xstore Point-of-Service’s user interface

helps maximize sales associate productivity. The intuitive design collapses training

time, decreases transaction processing times, and reduces user errors.

These benefits are applied equally to non-sales functions such as till counting,

inventory, and shipping/receiving.

Key Benefits

• Improves productivity and

sales

• Touch-centric user interface

with taps and gestures

• Extensive features designed to

Automate in-store operations

• Empowers store associates

with quick and relevant

customer information

• Supports a full omnichannel

experience

• Calculates deal pricing

automatically

• Reduces shrink through built-

in controls and returns

management

• Modifies processes without

altering base code

• Traditional, tablet, and

handheld experience from a

single set of data and business

logic

CONNECT WITH US

Call +1.800.ORACLE1, visit oracle.com/retail or email oneretailvoice_ww@oracle.com.

Outside North America, find your local office at oracle.com/contact.

blogs.oracle.com/retail/ facebook.com/oracleretail twitter.com/oracleretail

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GAINING ACTIONABLE INSIGHT

The power of Oracle Retail Xstore Point-of-Service extends to the store manager,

where it supports bank deposits, labor scheduling, timekeeping, and reporting.

Managers can also empower employees with the use of store messaging, tasks, and

sales goals. Ultimately, less time is spent on administrative tasks allowing managers

to focus on motivating associates and assisting customers.

The data and configurations that empower retail associates are easily managed in

the Oracle Retail Xstore Point-of-Service back-end system, Xstore Office. The user

interface within the application provides streamlined functionality that walks users

through configuration changes, data changes, and deployments. Granular security

access can create a custom experience for users of all access levels without

imposing on design. Multiple support tools and alerts enable IT leaders to take a

proactive approach to manage multiple installations.

A FLEXIBLE FRAMEWORK

Oracle Retail Xstore Point-of-Service is built on a redundant real-time transaction

framework. It breaks down the outdated paradigm of the retail store. Oracle Retail

Xstore Point-of-Service can fully leverage the power of advanced network

technologies and integrate all field operations into a single, powerful, empowered

retail organization.

All business logic operations within Oracle Retail Xstore Point-of-Service are

handled by processing a chain of individual functions. The order in which the

functions are executed is configured through an editable XML document, which can

be easily modified within the back-office application. Modifications can be made in

the extension layer above the base code, which avoids programming costs and

allows the modifications to be inherited by future base upgrades.

Oracle Retail Xstore Point-of-Service offers choice and allows the retailer to select

from a variety of databases, operating systems, and hardware platforms to support

their business.

Key Features

• Robust functionality out of the

box

• Improved productivity and

faster training

• In-store clienteling, loyalty, and

promotions

• Superior technical architecture

with platform independence

• Internationally proven with

extensive global deployments

• PCI PA-DSS compliance

• Supports a full mobile store

For more information about Oracle Retail Xstore Point-of-Service, please visit oracle.com/retail or email

oneretailvoice_ww@oracle.com to speak with an Oracle representative.

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