Kick off the Oracle Restaurant Summit with a welcome reception at the Sheraton Grand Chicago Riverwalk on March 17. Connect with industry leaders over drinks, bites, and great conversation.
Buses depart hotel at 5:30 PM. Darts and dinner at Flight Club. . 111 W Wacker Dr, Chicago, IL
| Time | Title | Track | Details |
|---|---|---|---|
| 9:00 AM - 9:20 AM | Vision to Value: AI-Powered Results for Restaurants |
Sheraton Ballroom IV and V
Simon De Montfort Walker, Executive Vice President of Oracle Industry Applications
AI changes everything. Discover the latest AI developments and the architecture behind them, and see how Oracle’s industry expertise fuels restaurant innovation across restaurants, hospitality, and retail.
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| 9:20 AM - 9:50 AM | Serving the Future of Restaurants |
Sheraton Ballroom IV and V
Tim Brown, EVP, Oracle Restaurants Strategy & Product Management; Garth Gray
AI in Restaurants isn’t theoretical—it’s operational. Discover how your organization can use a unified technology foundation to deliver ROI right now.
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| 9:50 AM - 10:30 AM | Oracle Industries: Innovation at Work |
Sheraton Ballroom IV and V
Andrew Smith, Cara Smith-Kotlarek, Rene Schmitz, Seakher, Emily Rudin, Mike Smith
Live 5-7 minute demo/sizzle reel featuring Mobile Order and Pay, Simphony Kiosk, Cloud Connector, Vision AI, Payments AI Biometrics, CrowdTwist, and NetSuite Embedded AI use cases.
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| 10:30 AM - 11:00 AM | Networking Break | ||
| 11:00 AM - 11:30 AM | From Possibility to Practice: Applied AI Restaurants Roadmap |
Sheraton Ballroom IV and V
Amber Trendell, Market Strategy
A look at where AI value is materializing fastest for restaurant teams, spanning operations, back office, fraud prevention, guest engagement, and revenue optimization.
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| 11:30 AM - 12:00 PM | From Pilot to Scale: Customer Perspectives on Practical AI in the Restaurant Industry |
Sheraton Ballroom IV and V
Amber Trendell, Oracle; Rohan Jani, Hyatt; Darko Vukovic, PolyAPI
Leaders from restaurants, hotels, and entertainment venues discuss how they are adopting AI in the real world and what they are learning along the way.
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| 12:00 PM - 12:30 PM | Panel: Powering the Connected Guest: Embedded Payments, Transactions, and Loyalty |
Sheraton Ballroom IV and V
Moderator, Keshiv and James Huang, Popeyes, Matthew Gilmour, Big Boy
How a unified transaction foundation brings payments, engagement, and insight into a single experience across every touchpoint.
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| 12:30 PM - 1:00 PM | Panel: Loyalty as a Growth Engine |
Sheraton Ballroom IV and V
Emily Rudin; Jason Scoggins, Chipotle; Chad Mackay, Fire and Vine
How integrated platforms help operators simplify operations, unlock richer guest data, and turn everyday transactions into long-term value.
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| 1:00 PM - 2:00 PM | Lunch and Networking |
| Time | Restaurant Track | Sports & Entertainment Track | Partner Track |
|---|---|---|---|
| 2:00 PM - 2:30 PM |
Engagement-based Loyalty and ROI
Missouri
Emily Rudin
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Simphony Plug-in Marketplace Update
Arkansas
William Moreland
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Peoplevine Session: From Guests to Members: How Membership Models Are Reshaping Revenue and the Guest Experience
Colorado
Mobolaji Akintunde
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| 2:30 PM - 3:00 PM |
Oracle NetSuite Restaurant Operations
Missouri
Mike Smith
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Reimagining Hotel Dining with OPERA and Simphony
Arkansas
Melissa Johnson
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Capgemini Session: Intelligent Restaurant Operations: The Recipe for a Smarter, Future-Ready Restaurant Enterprise
Colorado
Amit Sethi
The restaurant world is changing rapidly, driven by evolving guest expectations, supply chain disruptions, and persistent labor shortages.
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| 3:00 PM - 3:30 PM |
Automating Financial Workflows with Embedded AI - NetSuite
Missouri
Kevin Odriscoll and Tamara Crawford
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Go Faster and Further with the Oracle End-to-End Data and AI Platform
Arkansas
Jukka Paajanen
Learn how predictive AI ordering, automated payables, and employee borrowing solutions can minimize waste, maximize resources, and empower teams.
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| 3:30 PM - 4:00 PM | Networking Break - Main Ballroom | ||
| 4:00 PM - 4:30 PM |
S&E Session: S&E Roadmap
Missouri
Bret Hartley
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From Kitchen to Customer: AI-Powered Logistics for the Modern Restaurant Supply Chain (Apps)
Arkansas
Rebecca Hoffman and Anny Farr
How Oracle Fusion Cloud Logistics uses embedded AI to connect transportation and warehouse execution and improve fulfillment performance.
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Epson Session: Labeling Trends
Colorado
Taylor Pujals
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| 4:30 PM - 5:00 PM |
S&E Session: Maximizing Fan Interactions and Lifetime Fan Value
Missouri
Emily Rudin
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More Than a Transaction: How Payments Connect Guests to Your Brand
Arkansas
M C Seaker Kasibhatla
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Cognizant Session: Agentifying HR Operations for Restaurant Industry
Colorado
Amit Pabbathi
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| 5:00 PM - 5:30 PM |
S&E Session: Customer Roundtable
Missouri
Andy Hook
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Leveraging Oracle APEX, Oracle Database 23ai, and Simphony APIs to Rapidly Build and Deploy Enterprise Apps
Arkansas
Geoff Murtaugh
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Simphony Accelerator / FLM
Colorado
William Moreland / Stu Bendall
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| Time | Session | Details |
|---|---|---|
| 7:30 AM - 9:00 AM | Breakfast and Networking | |
| 9:00 AM - 9:30 AM | Connected Experiences: The Oracle Consumer Industries Advantage |
Sheraton Ballroom IV and V
Tim Brown, GVP Restaurants; Tanya Pratt, GVP Hospitality; Paul Woodward, VP Retail Product Marketing
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| 9:30 AM - 10:00 AM | Connected Fans: Loyalty for Modern Audiences |
Sheraton Ballroom IV and V
Emily Rudin Moderator, Hope NBA, Red Bull, Cleveland Orchestra, John O'Dell
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| 10:00 AM - 10:45 AM | Platform for Innovation: Customer and Partners Showcase |
Sheraton Ballroom IV and V
Mohammed GGI and Vikram Starbucks
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| 10:45 AM - 11:15 AM | Networking Break | |
| 11:15 AM - 11:45 AM | POS, Payments, Loyalty: Ecosystem Advantage |
Sheraton Ballroom IV and V
M C Seaker Kasibhatla, Emily Rudin, Brian Burger
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| 11:45 AM - 12:15 PM | Unlock Efficiency and Personalization through Connected Ordering, Data, and Operations: |
Sheraton Ballroom IV and V
Stevan Vlaovic, Oracle
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| 12:15 PM - 12:30 PM | Closing Remarks |
Sheraton Ballroom IV and V
Garth Gray
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| 12:15 PM - 1:00 PM | Lunch and Networking | |
| 1:00 PM | General Event Ends | |
| 1:00 PM - 3:00 PM | Reseller Meeting and Lunch | Mayfair |
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