Oracle Restaurants Summit

March 17-19th | Sheraton Grand Riverwalk Chicago, IL
Welcome to the Oracle Restaurant Summit, a premier two and a half day event curated for restaurant leaders, leaders across business, technology and operations. Below you will find an agenda.
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Evening Networking Events

Welcome Reception

Tuesday, March 17

Kick off the Oracle Restaurant Summit with a welcome reception at the Sheraton Grand Chicago Riverwalk on March 17. Connect with industry leaders over drinks, bites, and great conversation.

Ready. Aim. Shoot.

Wednesday, March 18

Buses depart hotel at 5:30 PM. Darts and dinner at Flight Club. . 111 W Wacker Dr, Chicago, IL

We Look Forward to Seeing you!

Sheraton Grand Riverwalk Chicago 301 E North Water Street Chicago, IL 60611
(312) 464-1000
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Oracle Restaurants Summit Schedule

Oracle Restaurants Summit Schedule

Wednesday, March 18

Time Title Track Details
9:00 AM - 9:20 AM Vision to Value: AI-Powered Results for Restaurants Sheraton Ballroom IV and V
Simon De Montfort Walker, Executive Vice President of Oracle Industry Applications
AI changes everything. Discover the latest AI developments and the architecture behind them, and see how Oracle’s industry expertise fuels restaurant innovation across restaurants, hospitality, and retail.
9:20 AM - 9:50 AM Serving the Future of Restaurants Sheraton Ballroom IV and V
Tim Brown, EVP, Oracle Restaurants Strategy & Product Management; Garth Gray
AI in Restaurants isn’t theoretical—it’s operational. Discover how your organization can use a unified technology foundation to deliver ROI right now.
9:50 AM - 10:30 AM Oracle Industries: Innovation at Work Sheraton Ballroom IV and V
Andrew Smith, Cara Smith-Kotlarek, Rene Schmitz, Seakher, Emily Rudin, Mike Smith
Live 5-7 minute demo/sizzle reel featuring Mobile Order and Pay, Simphony Kiosk, Cloud Connector, Vision AI, Payments AI Biometrics, CrowdTwist, and NetSuite Embedded AI use cases.
10:30 AM - 11:00 AM Networking Break
11:00 AM - 11:30 AM From Possibility to Practice: Applied AI Restaurants Roadmap Sheraton Ballroom IV and V
Amber Trendell, Market Strategy
A look at where AI value is materializing fastest for restaurant teams, spanning operations, back office, fraud prevention, guest engagement, and revenue optimization.
11:30 AM - 12:00 PM From Pilot to Scale: Customer Perspectives on Practical AI in the Restaurant Industry Sheraton Ballroom IV and V
Amber Trendell, Oracle; Rohan Jani, Hyatt; Darko Vukovic, PolyAPI
Leaders from restaurants, hotels, and entertainment venues discuss how they are adopting AI in the real world and what they are learning along the way.
12:00 PM - 12:30 PM Panel: Powering the Connected Guest: Embedded Payments, Transactions, and Loyalty Sheraton Ballroom IV and V
Moderator, Keshiv and James Huang, Popeyes, Matthew Gilmour, Big Boy
How a unified transaction foundation brings payments, engagement, and insight into a single experience across every touchpoint.
12:30 PM - 1:00 PM Panel: Loyalty as a Growth Engine Sheraton Ballroom IV and V
Emily Rudin; Jason Scoggins, Chipotle; Chad Mackay, Fire and Vine
How integrated platforms help operators simplify operations, unlock richer guest data, and turn everyday transactions into long-term value.
1:00 PM - 2:00 PM Lunch and Networking
Evening Reception
Time Restaurant Track Sports & Entertainment Track Partner Track
2:00 PM - 2:30 PM
Engagement-based Loyalty and ROI
Missouri
Emily Rudin
Simphony Plug-in Marketplace Update
Arkansas
William Moreland
Peoplevine Session: From Guests to Members: How Membership Models Are Reshaping Revenue and the Guest Experience
Colorado
Mobolaji Akintunde
2:30 PM - 3:00 PM
Oracle NetSuite Restaurant Operations
Missouri
Mike Smith
Reimagining Hotel Dining with OPERA and Simphony
Arkansas
Melissa Johnson
Capgemini Session: Intelligent Restaurant Operations: The Recipe for a Smarter, Future-Ready Restaurant Enterprise
Colorado
Amit Sethi
The restaurant world is changing rapidly, driven by evolving guest expectations, supply chain disruptions, and persistent labor shortages.
3:00 PM - 3:30 PM
Automating Financial Workflows with Embedded AI - NetSuite
Missouri
Kevin Odriscoll and Tamara Crawford
Go Faster and Further with the Oracle End-to-End Data and AI Platform
Arkansas
Jukka Paajanen
Learn how predictive AI ordering, automated payables, and employee borrowing solutions can minimize waste, maximize resources, and empower teams.
3:30 PM - 4:00 PM Networking Break - Main Ballroom
4:00 PM - 4:30 PM
S&E Session: S&E Roadmap
Missouri
Bret Hartley
From Kitchen to Customer: AI-Powered Logistics for the Modern Restaurant Supply Chain (Apps)
Arkansas
Rebecca Hoffman and Anny Farr
How Oracle Fusion Cloud Logistics uses embedded AI to connect transportation and warehouse execution and improve fulfillment performance.
Epson Session: Labeling Trends
Colorado
Taylor Pujals
4:30 PM - 5:00 PM
S&E Session: Maximizing Fan Interactions and Lifetime Fan Value
Missouri
Emily Rudin
More Than a Transaction: How Payments Connect Guests to Your Brand
Arkansas
M C Seaker Kasibhatla
Cognizant Session: Agentifying HR Operations for Restaurant Industry
Colorado
Amit Pabbathi
5:00 PM - 5:30 PM
S&E Session: Customer Roundtable
Missouri
Andy Hook
Leveraging Oracle APEX, Oracle Database 23ai, and Simphony APIs to Rapidly Build and Deploy Enterprise Apps
Arkansas
Geoff Murtaugh
Simphony Accelerator / FLM
Colorado
William Moreland / Stu Bendall
9:00 AM - 9:20 AM
Vision to Value: AI-Powered Results for Restaurants
Sheraton Ballroom IV and V
Simon De Montfort Walker
9:20 AM - 9:50 AM
Serving the Future of Restaurants
Sheraton Ballroom IV and V
Tim Brown; Garth Gray
9:50 AM - 10:30 AM
Oracle Industries: Innovation at Work
Sheraton Ballroom IV and V
Andrew Smith, Cara Smith-Kotlarek, Rene Schmitz, Seakher, Emily Rudin, Mike Smith
10:30 AM - 11:00 AM
Networking Break
11:00 AM - 11:30 AM
From Possibility to Practice: Applied AI Restaurants Roadmap
Sheraton Ballroom IV and V
Amber Trendell
11:30 AM - 12:00 PM
From Pilot to Scale: Customer Perspectives on Practical AI in the Restaurant Industry
Sheraton Ballroom IV and V
Amber Trendell, Oracle; Rohan Jani, Hyatt; Darko Vukovic, PolyAPI
12:00 PM - 12:30 PM
Panel: Powering the Connected Guest: Embedded Payments, Transactions, and Loyalty
Sheraton Ballroom IV and V
Keshiv; James Huang; Matthew Gilmour
12:30 PM - 1:00 PM
Panel: Loyalty as a Growth Engine
Sheraton Ballroom IV and V
mily Rudin; Jason Scoggins, Chipotle; Chad Mackay, Fire and Vine
1:00 PM - 2:00 PM
Lunch and Networking
2:00 PM - 2:30 PM
Restaurant Track
Engagement-based Loyalty and ROI
Missouri
Emily Rudin
Sports & Entertainment
Simphony Plug-in Marketplace Update
Arkansas
William Moreland
Partner Track
Peoplevine Session: From Guests to Members: How Membership Models Are Reshaping Revenue and the Guest Experience
Colorado
Mobolaji Akintunde
2:30 PM - 3:00 PM
Restaurant Track
Oracle NetSuite Restaurant Operations
Missouri
Mike Smith
Sports & Entertainment
Reimagining Hotel Dining with OPERA and Simphony
Arkansas
Melissa Johnson
Partner Track
Capgemini Session: Intelligent Restaurant Operations: The Recipe for a Smarter, Future-Ready Restaurant Enterprise
Colorado
Amit Sethi
3:00 PM - 3:30 PM
Restaurant Track
Automating Financial Workflows with Embedded AI - NetSuite
Missouri
Kevin Odriscoll and Tamara Crawford
Sports & Entertainment
Go Faster and Further with the Oracle End-to-End Data and AI Platform
Arkansas
Jukka Paajanen
Partner Track
3:30 PM - 4:00 PM
Networking Break - Main Ballroom
4:00 PM - 4:30 PM
Restaurant Track
S&E Session: S&E Roadmap
Missouri
Bret Hartley
Sports & Entertainment
From Kitchen to Customer: AI-Powered Logistics for the Modern Restaurant Supply Chain (Apps)
Arkansas
Rebecca Hoffman and Anny Farr
Partner Track
Epson Session: Labeling Trends
Colorado
Taylor Pujals
4:30 PM - 5:00 PM
Restaurant Track
S&E Session: Maximizing Fan Interactions and Lifetime Fan Value
Missouri
Emily Rudin
Sports & Entertainment
More Than a Transaction: How Payments Connect Guests to Your Brand
Arkansas
M C Seaker Kasibhatla
Partner Track
Cognizant session: Agentifying HR Operations for Restaurant Industry
Colorado
Amit Pabbathi
5:00 PM - 5:30 PM
Restaurant Track
S&E Session: Customer Roundtable
Missouri
Andy Hook
Sports & Entertainment
Leveraging Oracle APEX, Oracle Database 23ai, and Simphony APIs to Rapidly Build and Deploy Enterprise Apps
Arkansas
Geoff Murtaugh
Partner Track
Simphony Accelerator / FLM
Colorado
Stu Bendall

Thursday, March 19

Time Session Details
7:30 AM - 9:00 AM Breakfast and Networking
9:00 AM - 9:30 AM Connected Experiences: The Oracle Consumer Industries Advantage Sheraton Ballroom IV and V
Tim Brown, GVP Restaurants; Tanya Pratt, GVP Hospitality; Paul Woodward, VP Retail Product Marketing
9:30 AM - 10:00 AM Connected Fans: Loyalty for Modern Audiences Sheraton Ballroom IV and V
Emily Rudin Moderator, Hope NBA, Red Bull, Cleveland Orchestra, John O'Dell
10:00 AM - 10:45 AM Platform for Innovation: Customer and Partners Showcase Sheraton Ballroom IV and V
Mohammed GGI and Vikram Starbucks
10:45 AM - 11:15 AM Networking Break
11:15 AM - 11:45 AM POS, Payments, Loyalty: Ecosystem Advantage Sheraton Ballroom IV and V
M C Seaker Kasibhatla, Emily Rudin, Brian Burger
11:45 AM - 12:15 PM Unlock Efficiency and Personalization through Connected Ordering, Data, and Operations: Sheraton Ballroom IV and V
Stevan Vlaovic, Oracle
12:15 PM - 12:30 PM Closing Remarks Sheraton Ballroom IV and V
Garth Gray
12:15 PM - 1:00 PM Lunch and Networking
1:00 PM General Event Ends
1:00 PM - 3:00 PM Reseller Meeting and Lunch Mayfair
7:30 AM - 9:00 AM
Breakfast and Networking
9:00 AM - 9:30 AM
Connected Experiences: The Oracle Consumer Industries Advantage
Sheraton Ballroom IV and V
Tim Brown; Tanya Pratt; Paul Woodward
9:30 AM - 10:00 AM
Connected Fans: Loyalty for Modern Audiences
Sheraton Ballroom IV and V
Emily Rudin; Hope NBA; Red Bull; Cleveland Orchestra; John O'Dell
10:00 AM - 10:45 AM
Platform for Innovation: Customer and Partners Showcase
Sheraton Ballroom IV and V
Mohammed GGI and Vikram Starbucks
10:45 AM - 11:15 AM
Networking Break
11:15 AM - 11:45 AM
POS, Payments, Loyalty: Ecosystem Advantage
Sheraton Ballroom IV and V
M C Seaker Kasibhatla, Emily Rudin, Brian Burger
11:45 AM - 12:15 PM
Disrupting Point of Purchase: How the Rise of MCP is a Pivotal Turning Point for the Industry
Sheraton Ballroom IV and V
Stevan Vlaovic, Oracle
12:15 PM - 12:30 PM
Closing Remarks
Sheraton Ballroom IV and V
Garth Gray
12:15 PM - 1:00 PM
Lunch and Networking

Announcing Our Main Stage Sessions

AI-Powered Results for Restaurants

Simon de Montfort Walker
Wednesday March 18 9:00-9:20 am

AI changes everything. If you’re keeping up, you’re scaling AI into real workflows for smarter planning and merchandising, resilient supply chains, automated service, and more. Discover the la...

Serving the Future of Restaurants

Tim Brown & Garth Gray
Wednesday, March 18 9:20-9:50 am

AI in Restaurants isn’t theoretical—it’s operational. Discover how your organization can use a unified technology foundation to deliver ROI right now: simplifying employee experiences, cultiva...

Connected Experiences: The Oracle Consumer Industries Advantage

Tim Brown, Tanya Pratt, and Paul Woodward
Thursday, march 19 9:00-9:30 am

Consumers crave seamless interactions across restaurants, hospitality, and retail—and with AI, leaders are more prepared than ever to meet this expectation. Explore the trends shaping consumer...

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